“I have known Robert Clark for over 10 years and I am very familiar with the other books he has written. Even though he has already reached the Number One position on the Amazon best sellers lists with his book “In Hindsight – a compendium of business continuity case studies”, I firmly believe that this Crisis Management and Social Media book is his best work to date”
Catherine Feeney MSc FIH JP
"I read this book and I am enthusiastic about the content regarding social media, social media behavior and crisis management.
If someone is a BC manager, in the crisis team or social media team, they should read this book so they can better prepare themselves to face a crisis. This book explains how to deal with social media and make it their friend. If they don't understand the disruptive power that social media has, it can be a nightmare during a crisis.
The examples used are very relevant and useful"
Joop Franke (Hon) FBCI